Q1. Are you a factory or a trading company?
A: We are an ISO9001-Qualified processing manufacturer with 70000 square meters of factory area.
Q2. Can you introduce your main products?
A: Sure.
Jiangxi Ningheda New Material Co., Ltd. mainly produces graphite products; we can offer customized shapes according to customers' specific demand. Our Graphite Products, including molded graphite products, isostatic graphite products, extruded graphite products, vibration moulding graphite products. We can produce a lot of graphite products, like graphite mold, graphite casting die, graphite heating element, graphite crucible, graphite sealing ring, graphite tube, graphite rod, graphite EDM, graphite block, etc.
Q3.What is your MOQ?
A: 1 piece (graphite block, graphite rod, graphite box, graphite mold, graphite material, graphite seal ring, graphite crucible, graphite products, graphite sintering mold, graphite heater, etc.).
Q4. Can you offer free samples?
A: Yes, usually we can offer free samples for you to check the quality, but we cannot afford the express charge.
However, if the sample is expensive, like a large size, we have to charge the basic cost of the sample. And the Samples delivery time will be about 3-10 days.
Q5. When can I get the price?
A: We will reply to you within 24 hours after getting your detailed requirements, like size, quantity, etc. If it is an urgent order, you can call us directly.
Q6. Do you accept OEM or ODM orders?
A: Yes, of course, most of our products are customized.
Q7. How about your delivery time?
A: Usually 7 to 25 days after payment.
Q8. Do you test your goods before delivery?
A: Yes, we have a strict inspection system.
Q9. How do you keep a long-term business relationship?
A: 1. Good quality and competitive price to ensure mutual benefit;
2. Quick reply and sincere service.
Notice: When you contact us, please show us the accurate drawing and your selected graphite material information, then we can offer you an accurate price.